Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

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For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

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What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

15 years after divorce, Tom Cruise, 61, has ‘made things official’ with new girlfriend – and you might recognize her

Reports indicate that Tom Cruise, who separated from Katie Holmes 15 years ago, may have discovered true love once more. Elsina Khayrova, 36, and Cruise are reportedly developing a serious relationship.

After they were spotted together at a party in Mayfair, London, late last year, we broke the story of reports that Cruise was smitten with his new Russian socialite lover. The two were reportedly “inseparable” at the time.

That came when Cruise’s name was mentioned alongside recent divorcee Shakira, a pop sensation from Columbia, and later alongside co-star Hayley Atwell of Mission: Impossible. But neither rumor appeared to be very credible.

It’s time to put this rumors to bed once and for all, if the latest allegations about Cruise and Khayrova are to be believed. Insiders claim that the two are now formally dating.

“Elsina’s circle is aware that she and Tom are dating,” a source told the Daily Mail.

The insider continued, “Tom has been spending the night in Elsina’s apartment, which is a very lovely location, as you might imagine. Despite their riches, they love spending time together and engage in many of the same activities as other couples.

Nevertheless, the pair hasn’t been seen posing for pictures together, likely because they wish to keep their relationship quiet for the time being.

Khayrova, a former model with British citizenship, separated from her ex-husband, business magnate Dmitry Tsvetkov, in the previous year.

When she appeared in court in 2022 and was told to pay a large cost of £117,000 ($149,50) to a company that had placed fountains in one of her and her ex-spouse’s homes, her name made news.

According to the insider, Cruise has been staying at Khayrova’s $12 million apartment. “They’ve grown very close over the past few weeks but take a lot of care not to be photographed together because they want to maintain their privacy,” the person said.

In contrast, Cruise has been married three times: first to Mimi Rogers from 1987 to 1990 and then to Nicole Kidman from 1990 to 2001 for a total of eleven years.

The Scientologist and actor last wed Katie Holmes in 2006; they parted ways in 2012, and the actor hasn’t been together since.

The Daily Mail claims that Khayrova’s ex-husband sent a warning to Tom Cruise and anyone else who would later date his ex-partner.

“Anyone who knows her, whether it’s Tom Cruise or someone else, should know that she enjoys finer things in life and has opulent, expensive taste.” Tsvetkov advised Tom to keep his eyes and pocketbook wide open to the Mail.

“I’m glad for her and send my best wishes her way.”

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