Concierge Watson sneers at a smelly traveler and refuses him a room at the luxury Grand Lumière Hotel. When the traveler returns looking dapper, Watson realizes his mistake could cost him more than just his job.
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Rain pelted the windows of the Grand Lumière Hotel, but that didn’t stop the lobby’s chandeliers from gleaming. The opulent atmosphere could never be overshadowed by the weather.
The hotel’s concierge, Mr. Watson, stood ramrod straight behind the polished marble reception desk.
His keen eyes scanned the lobby, ensuring every detail met the exacting standards of the five-star establishment. Nothing was out of place… until…
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The doors swung open, letting in a gust of wind and a few pelts of rain into the hardwood floors. But it was the bedraggled figure that made Mr. Watson wrinkle his nose.
A man stumbled toward the desk, leaving muddy footprints in his wake.
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His clothes were soaked through and hung limply from his frame. His scraggly beard as well as the stench of wet dog and stale cigarettes told the concierge that he hadn’t washed in days.
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Mr. Watson’s nose wrinkled further. “May I help you?” he asked in a clipped and cold tone.
The man looked up. “Please,” he croaked weakly, “I need a room for the night. My car broke down a few miles back, and I’ve been walking in this downpour for hours.”
“I’m afraid that won’t be possible, sir,” Mr. Watson shook his head. “We have no vacancies at the moment.”
“But surely there must be something. I can pay whatever the rate is. I just need a place to sleep and dry off.”
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“As I said,” Mr. Watson repeated, his lip curling, “we have no rooms available for someone in your… condition. Perhaps you might try the motel down by the highway. I’m sure their standards would be more… accommodating.”
The man’s face fell and his shoulders slumped. But for a small second, anger flashed in his eyes. “I see,” he said quietly. “Thank you for your time.”
He turned and trudged back toward the doors.
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Mr. Watson watched him go, then called for a bellhop. “Call maintenance to clean this up,” he ordered, gesturing to the muddy footprints. “We can’t have the lobby looking like a pigsty.”
As the young bellhop hurried to comply, Mr. Watson smiled, satisfied about keeping that dirty man away from his hotel.
But his actions would soon come back to haunt him.
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***
An hour later, the lobby doors swung open once more. Mr. Watson looked up, ready to greet another guest with his practiced smile.
To his surprise, a well-dressed man strode confidently toward the desk. His suit was impeccably tailored, his shoes shone with a mirror-like gleam, and his salt-and-pepper hair was neatly combed.
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It took Mr. Watson a moment to recognize the face beneath the expertly trimmed beard. His eyes widened in shock as he realized it was the same man he had turned away earlier.
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The man approached the desk with a slight smile playing on his lips. “Good evening,” he said smoothly. “I’d like a room for the night, please.”
Mr. Watson swallowed hard. “Of course, sir,” he managed to say. “May I ask what happened to… your previous attire?”
“Ah, yes,” the man chuckled. “I found a truck stop down the road with showers and a small clothing shop. Amazing what a little soap and a clean suit can do, isn’t it?”
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Mr. Watson nodded stiffly, looking away, and tapped at his computer in search of an available room. “We have a standard room on the third floor,” he said.
“That will do nicely,” the man replied.
As Mr. Watson processed the reservation, he couldn’t help but add, “I must say, sir, you clean up rather well. It’s like night and day.”
“Yes, well, appearances can be deceiving, can’t they?”
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Mr. Watson handed over the key card and nodded, pursing his lips. “Indeed they can. Enjoy your stay, Mr…?”
“Bloomington,” the man supplied. “Thank you, I’m sure I will.”
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Mr. Bloomington walked away, and Mr. Watson watched. There was a tightening in his chest that he couldn’t explain… as if he had made a mistake.
But he wouldn’t apologize. His job was to maintain the cleanliness, prestige, and reputation of the hotel, so all their clients had to, at least, look the part.
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Still, throughout Mr. Bloomington’s stay, Mr. Watson went out of his way to avoid the man. When forced to interact, he was curt and dismissive.
On the third day of Mr. Bloomington’s stay, Mr. Watson was overseeing the breakfast service in the hotel’s elegant dining room.
He moved from table to table to ensure each guest was satisfied with their meal and experience. As he approached Mr. Bloomington’s table, he overheard a conversation that made his blood run cold.
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“Yes, that’s right,” Mr. Bloomington was saying into his phone. “I’ve been here for three days now, observing operations incognito. I think I’ve seen enough to make some necessary changes.”
Mr. Watson froze. Incognito? Changes? Who exactly was this Mr. Bloomington?
As if sensing his presence, Mr. Bloomington looked up and met Mr. Watson’s shocked gaze. He smiled, but there was no warmth in his eyes.
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“Ah, Mr. Watson,” he said smoothly. “Just the man I wanted to see. Would you join me for a moment?”
His heart began racing at the request. It was said with such authority that the tightening in his chest happened, and a hint of intuition hit his thoughts.
Was Mr. Bloomington more important than the concierge imagined?
Numbly, Mr. Watson sank into the chair across from Mr. Bloomington. The man leaned forward and started speaking in a low but firm voice.
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“I don’t believe we’ve been properly introduced,” he said. “My first name is Charles, but you can keep calling me Mr. Bloomington. I recently acquired this hotel chain, and I’ve been visiting each property to assess their operations firsthand.”
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The color drained from Mr. Watson’s face as the full impact of his actions over the past few days hit him. “You’re… you’re the new owner?” he stammered.
Mr. Bloomington nodded gravely. “That’s correct, and the CEO. And I must say, Mr. Watson, I’ve been less than impressed with what I’ve observed here, particularly concerning your treatment of guests you deem… unworthy.”
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Mr. Watson opened his mouth to protest, but no words came out. He sat there, fish-mouthed and pale, as Mr. Bloomington continued.
“A hotel’s primary function is to provide hospitality to all its guests, regardless of their appearance or circumstances. Your behavior has been not only unprofessional but cruel. Is this really the image we want to project to our clientele?”
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“No, sir,” Mr. Watson whispered, chastened. “It’s not.”
The new CEO stood and nodded to the side. “Follow me.”
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***
Minutes later, Mr. Watson stood in Mr. Bloomington’s new temporary office, which was formerly the hotel manager’s space.
The CEO sat behind the desk, and his fingers drummed against the polished, sleek hardwood surface.
“Mr. Watson,” he began, “I hope you understand the gravity of your actions. This hotel has always prided itself on providing exceptional service to all our guests. Your behavior over the past few days has fallen far short of that standard.”
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Mr. Watson nodded, but couldn’t speak. He was ready for the inevitable: losing his job, which he’d held for over 15 years.
“I’m glad you recognize that. Now, the question is, what are we going to do about it?”
“Sir?” Mr. Watson looked up, surprised.
“I believe in second chances, Mr. Watson. More importantly, I believe this experience can be a valuable lesson not just for you, but for our entire staff. Are you willing to learn from this and help implement changes to ensure it never happens again?”
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“Yes, sir,” Mr. Watson said, breathless as relief flooded through him. “Absolutely. I’ll do whatever it takes to make this right.”
“Good.,” the new CEO nodded. “Then here’s what we’re going to do…”
Over the next few weeks, the Grand Lumière Hotel transformed. New policies were put in place that required equal treatment for all guests, regardless of appearance.
If they could pay, they could have a room.
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Hoping to prove his worth, Mr. Watson developed a training program to help staff recognize and overcome their biases.
Furthermore, to work on himself, the concierge began volunteering at a local homeless shelter.
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Slowly but surely, the atmosphere in the hotel began to change. Guests from all walks of life were welcomed with genuine warmth and respect.
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The staff worked together more cohesively since their workplace no longer seemed to value certain people over others.
But Mr. Watson’s new outlook on his job was yet to be tested.
***
One rainy evening, much like the night that had started it all, the concierge stood at his familiar post behind the reception desk.
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The doors swung open, and a bedraggled traveler entered, seeking shelter from the storm.
For a second, Mr. Watson’s old instincts surfaced, but he schooled himself and adopted a warm smile. “Welcome to the Grand Lumière,” he said kindly. “How may we assist you this evening?”
As he helped the grateful guest check in, Mr. Watson caught Mr. Bloomington’s eye across the lobby.
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The CEO nodded approvingly.
Mr. Watson let out a small sigh and continued working. Times had changed at the Grand Lumière Hotel, and he was glad not to have wasted his second chance.
This work is inspired by real events and people, but it has been fictionalized for creative purposes. Names, characters, and details have been changed to protect privacy and enhance the narrative. Any resemblance to actual persons, living or dead, or actual events is purely coincidental and not intended by the author.
The author and publisher make no claims to the accuracy of events or the portrayal of characters and are not liable for any misinterpretation. This story is provided “as is,” and any opinions expressed are those of the characters and do not reflect the views of the author or publisher.
I Invited My Colleague to Secretly Introduce Her to My Single Grandson – My Heart Stopped as They Saw Each Other
Elsie just wants Josh, her grandson, to meet someone with whom he can consider settling down. When a young new teacher enrolls at her kindergarten, she thinks that she has hit the jackpot. But when Josh meets Allison, Elsie learns that they already have a connection.
I’m a meddling grandmother. Not in a bad way — I just want my grandson Josh to move along with his life. He’s 27 and spends most of his time at work or gaming.
During weekends, he stays at home, working on something around the house, or gaming.
“You need to get out more, Josh,” I said. “I want you to live your life to the fullest! Don’t you want to meet someone?”
“I get it, Gran,” he would say, pausing his game. “But I’m just not interested in that at the moment. Work is taking up all my time and energy, and I don’t think that’s a bad thing.”
“You’re not getting any younger,” I said, handing him chips to snack on.
“It’s because you’re surrounded by kids all day, so you just want great-grandchildren,” he laughed.
Josh wasn’t wrong. I was a kindergarten teacher, and I loved every moment of it. But I was done with the life of raising children away from their homes. Now, at 70, I wanted a quiet life of knitting and baking — a soft life, as Josh put it.
I’m leaving my position at the school at the end of the year. And maybe it’s just maternal instinct, but I wanted to know that Josh would be okay and not so alone.
A few months ago, we welcomed a new teacher at the kindergarten, Allison.
She was a few years younger than Josh, and I loved having her around during the day. So, of course, I thought about setting her up with him.
But I knew my grandson — Josh would never agree to an arranged date. He probably wouldn’t even show up.
The next best thing was to invite Allison over for dinner, where Josh would be forced to meet her.
“Alli,” I said to her one day during school. “Would you like to come over for dinner?”
“Yes! Of course, I would, Mrs. Barnard,” she said. “Since moving here, I’ve really missed family dinners. This will be great.”
I arranged for Allison to come over for dinner on a Friday evening. She went on and on about coming early to help with the cooking or bringing things over.
“Please just let me help, Mrs. Barnard,” she pleaded, as she helped me put the toys away one afternoon.
“You can bring dessert,” I told her. “And call me Elsie.”
I loved her.
And I knew that she would complement Josh well.
But nothing on earth could have prepared me for the connection between Josh and Allison.
That evening, as I was setting the table, Josh walked in.
“What’s this about?” he asked, nodding to the table.
“We’re having a new teacher over for dinner, okay?” I said, putting the cutlery in place.
“Sure, do you need me to help you?” he asked.
Allison arrived, her presence a breath of fresh air, carrying a cake with her.
She hugged me at the door and made herself at home — while Josh was still in his bedroom.
And then, the entire evening was turned upside down.
“Allison?” Josh’s voice came from the doorway, a mix of disbelief and an inexplicable hint of recognition.
“Josh?” Allison answered, her eyes wide. “Mrs. Barnard, this is your grandson? Josh?”
Confusion wrapped the room like a thick fog.
“Wait, you two know each other?” I asked, my heart racing at the possibilities of their connection.
“Yeah, Gran,” Josh said, sitting down.
“How?” I pressed on. We were past the niceties; I needed to know more.
“Allison is my sister,” he declared, each word resonating with the weight of a thousand unspoken stories.
The room fell silent.
“Explain, please,” I told Josh.
Josh isn’t my biological grandson. In fact, I had spent years of my life wanting a child, but I struggled with personal relationships. So, when I was 48, I took the plunge and went to an orphanage.
That’s where I met Josh. He was 5 years old and was a survivor of an accident in which his parents had died.
“Elsie,” Mandy, the social worker, said. “He’s a great kid! He’s curious, charming, and polite as ever. He just needs a chance to get out of here and live.”
When I met him, he was a scared little boy who had lost the most important people to him.
“What about the rest of his family?” I asked. “Wouldn’t they come looking?”
“There isn’t anyone else,” Mandy said. “We’ve searched. Which is why he had to be separated from his sister, too. She was adopted three weeks ago.”
“And the family didn’t want to take Josh?” I asked.
“Sadly, no,” Mandy admitted. “They just wanted the youngest child we had, so that they could have as much of her childhood as possible.”
In the end, despite my asking for more information about Josh’s sister, there was just no way such confidential information could be given out.
I adopted Josh as his grandmother because I was already going gray, and I didn’t want anyone to ask him why his mother was so old.
Eventually, on his 15th birthday, I told him the truth about the adoption — but nothing about his sister because I just didn’t have the information.
So, Josh has known the truth — or as much of the truth as possible.
“Tell me,” I pressed on.
“Gran, after you told me the truth about me being adopted, I felt settled. I mean, you had chosen me, after all. But I just felt that there was more to the story, you know?”
I nodded. I didn’t want to interrupt him. But I would choose this boy every single time.
“So, a few months ago, I went back to the orphanage, and I was told about a sister — Allison. And they were able to give me information because we were biological siblings.”
“And then, Josh found me on Facebook,” Allison chimed in. “We’ve been talking for a while. Although, he didn’t tell me the truth at first.”
“Well, I didn’t know if you knew the truth or not,” Josh retorted. “I couldn’t just say that I found your details in an old file at an orphanage.”
“I didn’t think that our first meeting would happen here, in your home,” Allison said.
“I think we need some dinner,” I said, waking up to get the food.
As we sat down at the table, I silently observed Josh and Allison’s reunion. I had absolutely no idea that there was a possibility that they could have known each other, let alone be siblings.
Josh ate quietly, processing his thoughts while he chewed. Allison’s eyes were glazed over — I wondered what she was thinking, and whether she was okay.
“Gran, why did you invite Allison over?” Josh asked, pouring more wine.
“Because I wanted to play matchmaker,” I said honestly.
Allison started giggling, and soon the room echoed with laughter.
The sense of awkwardness that had initially overwhelmed me transformed into a profound joy — I had hoped to bring love into Josh’s life, never imagining it would come in the form of a sister’s bond long severed by fate.
But their roles in each other’s lives were restored.
Later, when Allison took it upon herself to do the dishes, Josh and I stood outside.
“I can’t believe this,” Josh whispered, his voice cracking with emotion as he turned to me.
“I’m as surprised as you are,” I said, looking at the night sky.
“You’ve given me so much,” he said. “And now, you’ve unknowingly brought Allison back. We’ve been talking, but neither of us had the courage to actually meet.”
The rest of the night unfolded with stories of childhood memories lost and found, of heartaches and hope, and the unshakeable bond of family.
As I lay in bed that night, the house quiet once more, I couldn’t help but feel that their meeting was predestined by some other force.
At least now, Allison will be in Josh’s life, in some capacity or another.
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